Current Delivery Turnaround Times

If you require an item sooner that the turnaround time shown below, please get in contact with us before placing an order and we will let you know what we can do. Please note that at busy times of year such as Christmas, Mothers Day, Fathers Day, Easter etc we are unlikely to be able to express any orders. 

As soon as your order is finished, we'll send you a shipping confirmation email to let you know that it's on it's way, this will include full tracking information. Couriers collect from us the day after the shipping notification is sent.

Current Turnaround Time:

Prints - ship within 1 working day

Hello Autumn / Halloween Farmhouse Mug Sign / Halloween Candy Apple Sign -ships within 2 weeks

 Everything else - 7-8 weeks

Order placed after 16th July 2020 are subject to this updated turnaround time.

Orders placed before 16th July 2020 will be shipped in line with our previous turnaround time of 6 weeks.

Where Do We Ship To?

We currently ship to addresses in the United Kingdom, Ireland, France, Germany and the USA. If you would like your order shipped to a country that we haven't listed above, please send us a message and we'll provide a quote. 

Store Policy

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products. Please don’t hesitate to contact us if you have any questions!

RETURN & REFUND POLICY

 

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Items on sale

Buyers are responsible for return shipping costs. 
 

SHIPPING INFO

 

For our current shipping times, please see the Delivery Times page which details the turnaround time we are currently working to. 

Each item we sell is lovingly handmade to order unless otherwise stated as a ready to ship item. Please take into consideration the time it takes to make each order. If you require your order by a certain date, please contact us prior to placing an order. 

©2019 by Bonnies Bespoke Crafts. Based in Verwood,  Dorset